Network surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbancesDesign technical solutions in accordance with customer needs for requirements givenWindows Maintenance involved, configuration, service migration.Solve all problems detected and ensure the correct handling of similar issues in the future.Analyzing all sites down cases to identify if it was due to problems related to energy, carrier, TX or configuration protocolInterprets / understands technical information and prepares technical documentationCreate and send a shift reportWorking independently and within team to keep the competence and skills up to dateSolves standard problems based on the existing proceduresControls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges)Work in an international environment,



with customers and suppliersUse effectively telecom knowledge to manage faults and customer demandsCore Competences:Customer care & sense of urgencyAbility to work on own initiative.Actively seeks out tasks that help develop skills and knowledge.Versátil and adaptable approach to problem solving.Actively encourage strong working relationships with other teams.Fluent in English: conversation and writingAptitude for quickly learning technical and procedural topicsStrong analytical and organizational skillsSelf-starter and pro-activeStrong performance focusWork independently, keep own competence and skills up to dateBasic understanding of network monitoring concepts and management tools.Capable of multi-tasking, good time management and prioritization of workloadStrong knowledge about Routing and Switching, any certification as associate or professional its preferredMinimum Qualifications & Experience RequirementBachelor's Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experienceOnsite positionMin ***** Months experience in a Technical Support or similar role.Proven track record within a NOC, IT or ISP environment.Expertise in the following protocols :IPV4/IPv6IGP (OSPF/ISIS)HA (VRRP, BFD, ECP)MPLS (LDP/TE)BGP MP-BGP MPLS L2VPN / L3VPNQoSMSTPQinQNTPSNMPCertifications: Any Certification related to Telecom shall be an added advantage#J-*****-Ljbffr

📌 Ip Engineer (Santiago de Querétaro)
🏢 Beijing Foreign Enterprise Management Consultants Co.,Ltd
📍 Santiago de Querétaro