Senior Manager, Business Operations Description - Job Summary
The role supervises and leads a team of operations professionals (senior-level exempt individual contributors and managers) providing guidance, support, and performance evaluations. Undertakes accountability for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs.
Manages a team of senior-level exempt individual contributors and managers that typically support a complex global business unit.
Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes.
Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics.
Consults with business leaders to guide and influence strategic decision-making within a broad scope.
Leads regional/general business unit's trade compliance to realize efficiencies and advantages in the supply chain.




Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams.
Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in supply chain, operations, or a related field.
Project Management Professional (PMP) Certification
Certified Professional In Supply Management (Standards Organizations)
Transportation Management Systems (TMS) and managed transportation / 4PL operations
Strategic partner, supplier, and vendor managem

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