Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. This role will coordinate integral, cross-functional programs focused on diagnostic tooling, service data collection,



telemetry and log analysis, guided troubleshooting, service automation, predictive diagnostics, problem determination, and field service user experience.
The successful candidate will work closely with Engineering, Service, Quality, Product Management, Manufacturing, Operations, and key technology partners to ensure new platforms launch with the serviceability capabilities required to diagnose, support, and repair them effectively in the field.
The role requires a strong combination of technical program management, serviceability knowledge, user-experience thinking, cross-functional leadership, and execution discipline .
We judge all applicants and employees by their qualifications, demonstrated skills and achievements without regard to race, color, religion, gender, gender identity or expression, national origin, ethnicity, sexual orientation, sex, age, disability, veteran status, marital status or any other ch

📌 Project Manager, Field Support Tools, Emerging Technology (Monterrey)
🏢 Lenovo
📍 Monterrey