At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace. Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.
About This Role The Service Now Pre‑Sales & Solutions Consultant is a client‑facing role responsible for helping customers translate business challenges into practical Service Now solutions. This individual will work closely with clients, sales executives, Service Now practice leadership, architects, and delivery teams to identify client needs, recommend appropriate solutions, shape opportunities,



and develop high‑quality proposals and solution approaches. The successful candidate will combine strong Service Now knowledge with business acumen, consultative skills, and the ability to build trusted relationships with clients over time. This role is not simply about responding to RFPs or developing estimates; it is about understanding the client’s business, advising them on how Service Now can help, and becoming a trusted advisor throughout the sales and solutioning lifecycle.
Key Responsibilities Lead client discovery sessions to understand business challenges, objectives, and Service Now opportunities. Translate business needs into scalable Service Now solutions and recommend best practices. Develop solution approaches, high‑level architectures, estimates, implementation plans, and proposals. Partner with sales, architects, and delivery teams to shape opportunities and support the full sales lifecycle. Pr

📌 Presales & solutions lead - service now (Ciudad de México)
🏢 PHET Enterprise Services
📍 Ciudad de México