Stripe, based in Mexico City, seeks a QA Leader to own quality outcomes across multiple support verticals. You will manage a team of about six Quality Analysts, drive standardized quality measures, and partner with vertical leads to raise the bar on customer interactions.
Your background in QA leadership and data-driven coaching will shape our integral PSO quality program. You will work closely with Disputes and other verticals, delivering actionable insights, coaching performance, and
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📌 Lead Quality Analyst, Product Support Ops (Xico)
🏢 Stripe
📍 Xico