Working knowledge of the fundamental operations of relevant hardware, software and other equipment used by end-users. Knowledge and experience of customer service practices. Develop workflows and/or processes to improve PC Tech and end-user endpoint experience. Excellent oral and written interpersonal skills. Problem analysis and high-Level problem-solving skills. Data Security. Flexibility in performing multiple job responsibilities when called upon. Planning and organizing. Process Improvement skills. Flexera Suite and packaging experience a plus. Smartphone operating system usage and configuration skills. Intune or other mobile device management experience is helpful. Job Description Working knowledge of the fundamental operations of relevant hardware, software and other equipment used by end-users. Proven PC troubleshooting. Knowledge and experience of customer service practices. Develop workflows and/or processes to improve PC Tech and end-user endpoint experience. Excellent oral and written interpersonal skills. Problem analysis and high-Level problem-solving skills.



Documentation skills. Data Security. Flexibility in performing multiple job responsibilities when called upon. Planning and organizing. Close attention to detail. Process Improvement skills. Virtualized Environments (Citrix, Azure Virtual Desktop). Microsoft System Center Suite (Orchestrator, Configuration Manager, Service Manager) a plus. Flexera Suite and packaging experience a plus. Smartphone operating system usage and configuration skills. Intune or other mobile device management experience is helpful. Responsibilities Need to understand the concepts of packaging and sequencing of applications using Intune, SCCM, Powershell, or Flexera Admin Studio. Work with multiple vendors, (Dell, HP, Microsoft, Panasonic, Lenovo, Apple) to discover new and emerging hardware technologies and figure out if they are suitable for company usage. Deploy lots of things to lots of endpoints. This includes Operati

📌 End user computing administrator (Monterrey)
🏢 Nov
📍 Monterrey