Location: Ciudad del Carmen, Campeche, Mexico
Key Responsibilities
- Ensure consistent implementation of QHSE standards, Operational Integrity requirements, risk management practices, and continuous improvement initiatives across product and service delivery.
- Drive customer satisfaction, service quality, and operational excellence through effective process management and coordination with the Operations Control Center.
- Own and enforce PSD and Operational Integrity Key Operating Practices (KOPs) within the GeoUnit, ensuring compliance, adoption, and performance improvement.
- Identify, evaluate, and mitigate operational risks through the development and execution of risk management and response plans.
- Conduct audits, service delivery assessments, activity reviews, and job program evaluations to ensure compliance with company, customer, and industry standards.
- Review and approve technical job programs, JRAs, PRAs, exemptions, and MOC documentation based on established risk and compliance criteria.
- Lead incident response, recovery, investigations, root cause analysis,



and corrective action validation.
- Manage the complete service delivery cycle, from planning and execution through customer acceptance and job closure.
- Oversee contract performance and value assurance activities, ensuring operational efficiency and customer satisfaction.
- Develop and maintain operational and financial forecasts, including revenue, margins, assets, products, and workforce demand.
- Create and manage sales orders, customer cost estimates, billing documentation, and resolution of billing or service delivery disputes.
- Design and optimize staffing models, ensuring appropriate workforce planning and resource allocation.
- Support team engagement, competency development, performance management, and technical growth.
- Lead by example through regular field visits, promoting safety culture, operational discipline, and continuous improvement.
- Manage aftermarket service operations

📌 PSD Manager (Tabasco)
🏢 SLB
📍 Tabasco