19 oct
|
Ccsi
|
Ciudad de México
19 oct
Ccsi
Ciudad de México
Call Center Services International (CCSI) is seeking an experienced Operations Manager to lead operational performance, ensure KPI and SLA achievement, and manage client commitments across programs. The role demands a data-driven leader who identifies gaps, implements corrective actions, develops leadership teams, and delivers measurable business results.
The adecuado candidate will have hands-on experience managing contact center operations with 50+ FTEs, strong analytical capabilities, and the
📌 Senior Operations Lead (Ciudad de México)
🏢 Ccsi
📍 Ciudad de México