19 oct
|
Guesty
|
Ciudad de México
19 oct
Guesty
Ciudad de México
Guesty is seeking a Customer Success Team Lead for the Americas SMB segment. You will guide a integral team of 6-8 CSMs across 1000+ clients, driving retention, upsells and account growth while shaping scalable processes and customer journeys.
You will coach CSMs, analyze data, and collaborate with Operations, Sales, and Onboarding to remove blockers and elevate performance across cultures and time zones.
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📌 Global SMB Customer Success Team Lead (Ciudad de México)
🏢 Guesty
📍 Ciudad de México