We’re hiring

At Cognizant we have an idóneo opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We are looking for an AI/AIOps Engineer

Core requirements (all needed)
- Production AI ML around 3+ years designing building and supporting ML or LLM systems used by real users in production. POCs demos and coursework alone are not sufficient.
- GenAI/LLM engineering: RAG (chunking hybrid search re ranking) embeddings and vector search tool/function calling structured outputs and handling of incorrect or unsupported answers.
- Agentic AI agents or multi-step automations with LangGraph LangChain Semantic Kernel or similar including tools guardrails human approval and audit of actions.




- Evaluation defined evaluation sets and metrics measured accuracy or error rates and improved a system based on the results.
- AIOps / anomaly detection: time-series anomaly detection and alert-noise reduction on metrics logs or events.
- Python production code with tests (Pandas NumPy scikit learn PyTorch or TensorFlow where relevant).
- Production troubleshooting: live incidents on Linux (CPU memory disk network) Java (heap GC thread dumps) and Python.
- Observability tools Splunk (SPL dashboards alerts) plus one of Prometheus OpenTelemetry Dynatrace or similar.
- RCA/AIOps tooling has built or contributed significantly to RCA AIOps or incident-analysis tooling.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committe

📌 AI/AIOps Engineer (Puerto Vallarta)
🏢 Cognizant
📍 Puerto Vallarta