Banamex is seeking an Associate Product Analyst to support incident management for the Mobile channel.
The role serves as a liaison between operations, product, tech, and production management to drive end-to-end resolution of customer-impacting incidents.The idóneo candidate has 1-2 years in customer service, strong communication skills, and a proactive, problem-solving mindset to coordinate across multiple areas and ensure timely, effective resolutions.
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📌 Mobile Incident Analyst & Digital Channels Coordinator (Xico)
🏢 Banamex
📍 Xico