18 oct
|
Qure ai Technologies
|
Xico
18 oct
Qure ai Technologies
Xico
Location: Mexico City, MexicoExperience: 2–4 yearsType: Consultant, PermanentDepartment: Client Success & Operations About UsQure.ai is a general healthtechcompany using artificial intelligence to improve disease detection and patientoutcomes at scale.
Our solutions are deployed across hospitals, diagnosticnetworks, and public health programs worldwide.Today, our technologyhas impacted 40M+ lives across 105+ countries, deployed across 5,200+sites26 FDA-cleared indications, we are helping shape thefuture of AI-driven healthcare.The OpportunityThis role sits at the intersection of client success, projectcoordination, and operational execution.
You will serve as the day-to-dayanchor for client-facing programs driving communication, issue resolution,documentation, meeting support, and invoicing workflows to help deployments runsmoothly across geographies.What You'll Own & DriveOwn day-to-day communicationwith client partners and manage project action items across channels andstakeholder groups.Coordinate with on-groundteams, program teams, and administrative stakeholders to support deployment ofQure software.Drive timely resolution ofclient issues by liaising with Client IT, Program teams, and internalengineering teams.Create, track, and closetickets related to complaints, deployments, and engineering requests withproper client confirmation.Run strong operating rhythmsthrough meeting support, structured minutes, documentation upkeep, and internalstatus reporting.Partner with finance to ensuretimely invoicing and closure of financial transactions, while stayingcomfortable with occasional domestic and international travel.What Success Looks LikeIn the first6–12 months, you will:Build trusted day-to-dayrelationships with client partners and become the default operational point ofcontact for ongoing programs.Establish clear communicationcadences and action tracking across client,
program, and internal teams.Improve turnaround time andfollow-through on complaints, escalations, deployment asks, and engineeringrequests.Maintain clean, up-to-datedocumentation across client boards, tickets, and internal communicationchannels.Ensure meeting outputs,minutes, and presentations are consistently produced at a high standard forinternal and external coordination.Bring discipline to invoicingand financial follow-ups so operational execution translates into timelyclosure.Core Skills Required2–4 years of experience inbusiness operations, client success operations, project coordination, or asimilar role.Graduate in any discipline;healthcare industry exposure is a plus.Excellent written and verbalcommunication skills with the ability to coordinate across diversestakeholders.Strong analytical thinking andproblem-solving ability.
Interest in technologyproducts; experience in tech ops or client-facing operations is a bonus.Process-oriented mindset with astrong bias for execution and getting things done.Ability to work effectively incross-functional, cross-team environments and support distributed teams.Life at Qure· Flexibility &Ownershipo; Hybrid work cultureo Relocation support(where applicable)o Opportunity to work onglobal markets· Growth & Learningo Learningand development allowanceo High ownership andaccelerated career growth· Wellbeingo Comprehensivehealth insuranceo Unlimitedtherapy sessionso Fitness & wellnessallowance· Culture & Communityo Annualand team offsitesOur Values· Humble: Curious, open tofeedback, and focused on team success over individual credit.
· Hungry: High ownership,relentless drive, and a constant push for better outcomes.
· Smart: Structured thinkingwith empathy, solving complex problems with clarity and strong collaboration.
RequirementsProject Management, English + Spanish, Past healthcare experience would be a plus
📌 Associate Client Partner (Xico)
🏢 Qure ai Technologies
📍 Xico