Tech Lead - Infrastructure Services S

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help general enterprises work smarter, grow faster, and transform at scale.
Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‐edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

G) is an agentic and advanced technology solutions company. com and on Linked In, You Tube, X, and Facebook.

WAN architecture and lead for handling issues related to: WAN connectivity across an estate of approximately 50-60 Dedicated Internet Access (DIA) circuits.
Data Loss Prevention (DLP).

Issues relating to the firewall separating the IT and OT networks.

Supporting the ongoing project to swap Cisco ASA firewalls for Palo Alto NGFWs

Flexibility to participate in an on-call rotation and provide support outside regular business hours, including weekends, when required for critical P1 and P2 incidents.
Enterprise network engineering experience, with demonstrated ownership of WAN architecture at a multi-site organization.
Hands‐on experience with Palo Alto Prisma Access or comparable SASE / cloud‐delivered security platforms.
Practical experience with load balancers, IPS, DPI and DLP technologies.
Demonstrated understanding of IT/OT segmentation, Purdue model concepts and the security considerations of firewalling industrial control networks.
Experience leading firewall migration or network refresh programmes, including cutover planning and rollback.




Professional working proficiency in English and Spanish.
Exposure to SD-WAN design and deployment.
Experience in a manufacturing or food production environment with plant‐floor network responsibilities.
Familiarity with network automation and configuration management (Ansible, Python, Palo Alto XML API).
Bachelors - Computer Engineering
Bachelors - Database Management
Bachelors - Information Systems
Bachelors - Information Technology
Bachelors - Network Engineering Certifications
Certified Information Systems Security Professional (CISSP) – Workforce Academy Online
Cisco Certified Network Associate (CCNA) – Netmetrix Solution
Project Management Professional (PMP) – Virtual Learning Academy (VLA)
Addtional Job Location

- Job Type Regular Master Skill List
- Infrastructure Services S Remote Type
- Hybrid Work Shift
- Day Job (Mexico)

Lead AI-powered transformation - Drive innovation and solve real‐world business challenges that matter

Make an impact - Help global enterprises solve business challenges that matter
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We're an agentic and advanced technology solutions company that runs mission‐critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations.

Join us to build the career you want — and be on it because you'll be in it. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.

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📌 Sr. Tech Lead - Infrastructure Services S 4D (Guadalajara)
🏢 3301 EDMde CV
📍 Guadalajara