The company built on breakthroughs.
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.
They help move our company,and the world, forward.

You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.

This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications.

The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

The Service Now Technical Lead is responsible for the successful delivery and optimization of Service Now solutions across enterprise environments. Lead the implementation, configuration, quality assurance, and validation of Service Now modules and platform changes.

Manage integrations with third-party systems and support data migration activities.
Provide technical guidance and mentorship while maintaining documentation and supporting continuous improvement initiatives.




Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of five years of hands‐on Service Now experience, including large-scale enterprise implementations.
Experience with integrations, data migration, IT service management practices, and digital transformation.

Advanced expertise in one or more Service Now areas, including IT Service Management, IT Operations Management, Strategic Portfolio Management, Human Resources Service Delivery, Customer Service Management, Security Operations, Governance, Risk and Compliance, or App Engine Studio.

Proven experience leading cross‐functional teams and delivering complex Service Now projects, with strong communication and stakeholder‐management skills.
Service Now Certified System Administrator certification plus at least one relevant Service Now Application Developer or Implementation Specialist certification.
Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
As part of our commitment to your financial well‐being and in addition to full Mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long‐term financial goals.

Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our Employee Assistance Program to support you and your family.

📌 Lead Developer Service Now (IT) (Monterrey)
🏢 Corning
📍 Monterrey