Hilton in Mexico City is seeking a Telephone Guest Service Agent to deliver warm hospitality, assist guests with check-in and check-out, and provide accurate information about rooms, rates, and on-site services.
You will respond to guest requests with care, use the POS system accurately, promote hotel amenities to maximize revenue, and contribute to a memorable stay by ensuring smooth communications and attentive service.
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📌 Guest Experience Agent - Warm Hospitality & Upsell Pro (Xico)
🏢 Hilton
📍 Xico