About us

ALNA Management manages apartment communities in the Dallas–Fort Worth area of Texas. Our leasing team is growing, and we need a remote teammate in Mexico to keep the leasing process moving behind the scenes.

The role

As our Leasing Back-Office Coordinator, you will support our US leasing team in real time by collecting, organizing, and following up on applicant documents, so our leasing agents can stay on the phone and in front of prospects. This is an administrative support role. You will not lease, give tours, or sell, and you will not make approval decisions.

What you’ll do

- Contact prospects by email, phone, and text to collect application documents such as pay stubs and ID
- Follow up persistently and professionally until each file is complete
- Track and organize document status in our property management software (training provided)
- Keep all applicant information in company systems, never in personal email or messaging apps




- Support the leasing team with administrative tasks as needed

What we’re looking for

- Fluent English (written and spoken) and Spanish
- Administrative, back-office, or customer-support experience handling documents or data
- Highly organized, reliable, and persistent
- Available full-time, about 40 hours a week, during US Central business hours
- Reliable home internet and a quiet place to work
- Living in Mexico

Nice to have Experience with property management or CRM software (such as ResMan), or with real estate or leasing support.

What we offer

- Full-time remote work
- Training from an experienced teammate
- A role on a growing team

How to apply Apply on Indeed with your resume in English. Qualified candidates will receive a short questionnaire by email.

Job Type: Full-time

Pay: $18,000.00 - $22,000.00 per month

Work Location: Remote

📌 Bilingual Leasing Back-Office Coordinator (Remote, Mexico) (México)
🏢 Ninety9 Capital
📍 México