- Administer and maintain Microsoft 365 services including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Microsoft Defender Suite
- Entra ID (Azure Active Directory)
- Manage user accounts, licensing, mailboxes, groups, distribution lists, shared mailboxes, and resource accounts.
- Configure and support Microsoft 365 security and compliance features.
- Monitor tenant health, service availability, and operational performance.
- Maintain Microsoft 365 administration policies and standards.
- Support Microsoft cloud migrations and platform enhancements.
- Assist with Microsoft licensing optimization and auditing.

Microsoft Security Operations
- Administer and maintain:
- Microsoft Defender for Endpoint
- Microsoft Defender for Office 365
- Microsoft Defender for Identity
- Microsoft Defender for Cloud Apps
- Monitor security dashboards and conduct threat investigations.
- Analyze and triage alerts, incidents, and vulnerability findings.
- Coordinate cybersecurity incidents with internal stakeholders and Managed Detection and Response (MDR)



providers.
- Perform threat hunting and forensic investigations.
- Implement security recommendations and hardening practices.
- Evaluate and remediate vulnerabilities identified through vulnerability management tools.
- Develop and maintain endpoint protection policies.
- Administer Microsoft Sentinel security operations platform.
- Configure and manage:
- Data connectors
- Analytics rules
- Automation rules
- Workbooks
- Playbooks
- Watchlists
- Incident management processes
- Monitor security events and correlated alerts.
- Threat hunting
- Compliance reporting
- Security analytics
- Optimize log ingestion and retention strategies.
- Create executive and technical reporting dashboards.
- Support regulatory and compliance audit requirements.

Endpoint Management & Intune Administration
- Manage Microsoft Intune and endpoint management solutions.
- Configure and administer:
- Device enrollment
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