Field Service Engineer (Xico)

Field Service Engineer (Xico)

18 oct
|
GEA
|
Xico

18 oct

GEA

Xico

Responsibilities / Tasks

Main Responsibilities

1. Business Development and Customer Management
- Manage and develop the Bakery line customer portfolio.
- Identify commercial opportunities within the installed equipment base.
- Conduct technical and commercial visits to identify maintenance, spare parts, and process optimization needs.
- Build long-term commercial relationships with current and potential customers.
- Follow up on business opportunities through to commercial close.

2. Technical Sales and Service Solutions
- Promote the sale of spare parts, preventive and corrective maintenance services, and equipment upgrades and modernizations.
- Understand the customer’s technical needs and propose suitable solutions.
- Coordinate with engineering, technical specialists, and international factories to define solutions.
- Prepare and follow up on technical-commercial proposals.
- Negotiate commercial terms, pricing, and service scope in accordance with company policies.

3. Commercial Management and Operational Follow-up
- Manage commercial opportunities through the CRM,



ensuring information is up to date and reliable.
- Develop and maintain the sales pipeline and forecast.
- Follow up on quotations, sales orders, and commercial projects in coordination with the support team.
- Coordinate with the logistics, purchasing, technical service, and operations areas to ensure commercial commitments are met.
- Identify and promptly escape risks related to deliveries, material availability, or customer requirements.

4. Achievement of Commercial Targets
- Meet sales and Order Intake targets.
- Ensure the profitability of commercial opportunities, considering margins and pricing policies.
- Develop strategies to increase service and spare parts sales.
- Maintain regular tracking of opportunities, results, and commercial projections.
- Identify growth opportunities in strategic accounts.

Your Profile / Qualifications

Required Profile

Education
- Degree in Mechanical, Mech

📌 Field Service Engineer (Xico)
🏢 GEA
📍 Xico

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