? We're Hiring | Platform Support Engineer

At LTM , we are looking for a Platform Support Engineer to support and enhance enterprise-scale event streaming and business automation platforms in a integral environment.

This is an excellent opportunity for professionals with strong experience in Apache Kafka , IBM BAMOE/Drools , and cloud-native technologies who enjoy troubleshooting complex production environments and collaborating with cross-functional engineering teams.

Key Responsibilities

✅ Provide L2/L3 support for enterprise Kafka environments

✅ Troubleshoot consumer lag, connectivity, authentication, RBAC, and schema registry issues

✅ Support Kafka platforms running on Azure Kubernetes Service (AKS)

✅ Investigate and resolve BAMOE, Drools, DMN, and XML processing incidents

✅ Collaborate with CloudOps, SRE, Architecture, and Development teams

✅ Participate in platform modernization and migration initiatives

✅ Contribute to operational excellence, incident management, and knowledge-sharing activities

Required Experience





✔ Apache Kafka (Confluent)

✔ Kafka Schema Registry

✔ IBM BAMOE / Red Hat PAM / Drools

✔ KIE Server & DMN

✔ XML Parsing and Validation

✔ Azure Kubernetes Service (AKS)

✔ Kubernetes & Helm

✔ Docker Containers

✔ ServiceNow

✔ Networking and Infrastructure Troubleshooting

Nice to Have

➕ Spring Boot

➕ Java Debugging

➕ MongoDB

➕ Python Scripting

➕ Confluent Certifications

Qualifications

? 5+ years of experience in Platform Support, Integration Support, or Platform Engineering

? 2+ years of hands-on experience with Kafka

? Strong English communication skills

? Experience supporting critical enterprise applications in production environments

? Interested? Send me a direct message or apply today.

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📌 Platform Support Engineer (México)
🏢 Ltm
📍 México