PSD Manager

Location: Ciudad del Carmen, Campeche, Mexico

Key Responsibilities

- Ensure consistent implementation of QHSE standards, Operational Integrity requirements, risk management practices, and continuous improvement initiatives across product and service delivery.

- Drive customer satisfaction, service quality, and operational excellence through effective process management and coordination with the Operations Control Center.

- Own and enforce PSD and Operational Integrity Key Operating Practices (KOPs) within the GeoUnit, ensuring compliance, adoption, and performance improvement.

- Identify, evaluate, and mitigate operational risks through the development and execution of risk management and response plans.

- Conduct audits, service delivery assessments, activity reviews, and job program evaluations to ensure compliance with company, customer, and industry standards.

- Review and approve technical job programs, JRAs, PRAs, exemptions, and MOC documentation based on established risk and compliance criteria.

- Lead incident response, recovery, investigations, root cause analysis, and corrective action validation.

- Manage the complete service delivery cycle,



from planning and execution through customer acceptance and job closure.

- Oversee contract performance and value assurance activities, ensuring operational efficiency and customer satisfaction.

- Develop and maintain operational and financial forecasts, including revenue, margins, assets, products, and workforce demand.

- Create and manage sales orders, customer cost estimates, billing documentation, and resolution of billing or service delivery disputes.

- Design and optimize staffing models, ensuring appropriate workforce planning and resource allocation.

- Support team engagement, competency development, performance management, and technical growth.

- Lead by example through regular field visits, promoting safety culture, operational discipline, and continuous improvement.

- Manage aftermarket service operations including spare parts, field services, upgrades, retrofits (URI), blanket orders, and spare parts contract administration.

- Facilitate effective coordination across functional interfaces to ensure seamless service execution and operational efficiency.

📌 PSD Manager (Campeche)
🏢 SLB
📍 Campeche