Citi in Mexico seeks an Application Support Analyst to provide reliable L2 support for critical banking applications. You will manage incidents, coordinate with development and operations, and ensure system stability and security. Strong English, production experience, and ITIL-aligned practices are required.
You will work with cross-functional teams to prioritize fixes, document procedures, and support disaster recovery and ongoing efficiency initiatives.
📌 Senior App Support Analyst (Xico)
🏢 Grupo Expansion
📍 Xico
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