Incode in Mexico City is seeking an IT Support Engineer to be the main on-site contact for escalated issues across identity, devices, collaboration tools, and the office network. You will drive automation and process improvements for onboarding, access requests, asset tracking, and ticket routing, while mentoring Level 1–2 staff and writing runbooks.
Fluency in English and Spanish is required; 5+ years in IT support, with hands-on experience in Okta, Kandji, Intune, Meraki, and Microsoft 365 are
📌 IT Support (Ciudad de México)
🏢 Incode
📍 Ciudad de México
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