Billing Team Leader - Contract to Invoice The role Billing Team Leader - Contract to Invoice
Lloyd’s Register
Model of Work: Office presence required 5 days per week
What we’re looking for
We are looking for a Team Leader to manage a small team of Contract to Invoice specialists supporting our Marine business. You will be responsible for ensuring the effective processing of in-service contract set‑ups, service order set‑ups and service order closure requests within agreed turnaround times and quality SLA/KPIs.
What we offer you
The opportunity to work for an organization that has a well‑defined sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes
The role Manage a small team of Contract to Invoice specialists, ensuring activities are completed within agreed turnaround times and quality SLA/KPIs. Ensure the team sets up, amends and maintains In‑Service contracts in By D. Ensure specialists process Credit Notes in accordance with client contracts, regulations and requests,



carrying out approvals where necessary. Ensure invoicing is processed in accordance with client contracts and country requirements. Ensure pre‑billing queries are accurately categorised, kept up to date, monitored and resolved in a timely manner, reducing backlogs where required. Perform root cause analysis on recurring pre‑billing queries to identify systemic issues causing more queries. Ensure alignment across countries by identifying and highlighting inconsistencies in processes or the application of standards. Maintain documentation relating to non‑standard or country‑specific billing processes where deviations from general standards exist. Maintain Country Billing Bibles to support consistent and accurate processes. Suggest improvements and work with the Global Process Owner on new process implementations. Perform housekeeping tasks in By D to ensure the system and associated information are maintained

📌 Billing team leader (México)
🏢 Lloyd's Register Group
📍 México