18 oct
|
CP360
|
Monterrey
The Admissions Specialist is the first point of contact for any potential client seeking services offered by Cornerstone Healing Center. The Admissions Specialist would be responsible for providing support to the Admissions team in answering questions and guiding administrative and sales decisions to achieve the goals of the team.
The adecuado Admissions Specialist is a compassionate, confident communicator who excels as the first point of contact for individuals seeking help. They bring a balance of empathy, professionalism, and sales-minded service to guide clients smoothly through the admissions process. Requirements Valid Mexico Passport. (For Insurance Verification of incoming clients) Excellent communicator —clear, warm, and professional with clients in crisis and referral partners alike. Strong customer service & sales aptitude —able to build rapport, explain services, discuss insurance/financial options, and support conversion goals. Highly organized & detail-oriented —manages inquiries, documentation, scheduling, and follow-ups with accuracy and urgency.
Tech-savvy —comfortable using CRM systems, Office tools, phones, Docu Sign, and Team-focused— collaborates effectively with Admissions, Business Development, and leadership. Experience & Knowledge Experience in behavioral health, addiction treatment, crisis calls, or client service roles. Familiar with treatment programs, levels of care, and/or willingness to learn quickly. Preferably 1+ year in admissions or sales. Personal Attributes Compassionate, grounded, and able to stay calm under pressure. High integrity with strict respect for confidentiality and ethical guidelines. Strong time-management skills with the ability to multitask. JOB FUNCTIONS The Admissions Specialist is the first point of contact with many potential clients and the main spokesperson for potential clients and their referral source. This requires both skilled communication and expediency of contact with inquiries. Will oversee the accurac
📌 Admissions specialist (Monterrey)
🏢 CP360
📍 Monterrey