17 oct
|
Agileengine
|
Xico
AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.
You will design, build, and troubleshoot IVR flows and call routing, manage queues and agent skills, and deliver Salesforce integrations with our engineering teams.This role requires strong English communication and ownership of issues, with US Central Time hours as needed.
#J-*****-Ljbffr
📌 Senior Cloud Contact Center Engineer - Remote/Flextime (Xico)
🏢 Agileengine
📍 Xico