18 oct
|
Worldwide Express
|
Monterrey
18 oct
Worldwide Express
Monterrey
Worldwide Express is seeking a Senior Service Specialist to join our Operations Account Teams in Monterrey.
You will provide level two customer support, focusing on escalated issues and continuous improvement within a highly transactional service environment.You will collaborate with customer facing teams and carrier partners, using Salesforce macros, templates, and flows to deliver consistent service while maintaining strong communication.
A Monday-Friday schedule is expected.
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📌 Service Specialist Ii: Escalated Support & Processes (Monterrey)
🏢 Worldwide Express
📍 Monterrey