Bug Review Associate: Customer Impact & Triage (Xico)

Bug Review Associate: Customer Impact & Triage (Xico)

17 oct
|
Rozgoo
|
Xico

17 oct

Rozgoo

Xico

Lyft is seeking a Bug Review Associate in Mexico to triage and verify customer reports, escalating issues with clear evidence for engineering teams.
You will handle a high-volume queue, document findings in Jira, and maintain empathetic, precise communication with riders and drivers while meeting quality and KPIs.This front-line role requires disciplined investigation, adherence to standardized criteria, and collaboration with Sr.
#J-*****-Ljbffr

📌 Bug Review Associate: Customer Impact & Triage (Xico)
🏢 Rozgoo
📍 Xico

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