18 oct
|
Teleperformance
|
Monterrey
18 oct
Teleperformance
Monterrey
Teleperformance Mexico seeks a customer service agent to handle inquiries across call, chat, and email channels in alignment with client guidelines. You will manage interactions to resolve customer needs and contribute to service quality.
Responsibilities include following coaching, maintaining adherence to policies, and aiming to exceed KPIs while reading weekly client updates and CCMS communications. Fluency in Spanish is assumed; additional languages may be required by clients.
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📌 Multichannel Customer Support Agent – Compliance & Service (Monterrey)
🏢 Teleperformance
📍 Monterrey