DYOPATH is seeking a Service Desk Level 1 Analyst to support users remotely in Mexico. The role focuses on first-line technical assistance, ticket logging, and timely resolutions across desktops, laptops, printers, and basic networks.
The idóneo candidate has 1–2 years in a technical support setting, strong customer service, and familiarity with Windows and MS Office. ITIL/CompTIA A+ credentials are a plus, with growth through training and certifications.