Ericsson, via Cradlepoint, is hiring an entry-level Enterprise Support Engineer in Mexico City. You will support customers by phone, email, chat, and case management systems, troubleshoot hardware/software/networking issues, collect logs, and follow established processes under guidance.
You should have foundational networking knowledge (IP addressing, routing, VLANs, DHCP/DNS, VPN), strong communication, and an associate degree in IT or related field, with 0–2 years of experience.
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📌 Junior Enterprise Networking Support Engineer (México)
🏢 Ericsson
📍 México
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