This role is for a Solution Architect with deep expertise in ServiceNow platforms who will design scalable enterprise solutions while working in a hybrid model. The role requires 18 to 20 years of experience in cloud and platform architecture with a focus on Now Platform implementation strategic solution design and aligning technical roadmaps with business outcomes across general environments.
Responsibilities
• Drive end to end architecture for ServiceNow based solutions that align platform capabilities with strategic business objectives and long term technology roadmaps
• Design scalable secure and resilient cloud architectures on the Now Platform that support complex workflows integrations and enterprise service management needs
• Coordinate with cross functional teams to translate business requirements into detailed ServiceNow solution designs and implementation blueprints
• Guide the definition of reusable ServiceNow architecture patterns and reference implementations that can be applied across multiple business domains and regions
• Review solution proposals and technical designs to ensure compliance with enterprise architecture standards security guidelines and regulatory constraints
• Collaborate with product owners and process owners to prioritize platform capabilities and ensure that solution designs maximize value and user adoption
• Optimize existing ServiceNow implementations by assessing technical debt performance bottlenecks and configuration issues and defining remediation strategies
• Drive integration strategies between ServiceNow and external systems using APIs integration tools and data pipelines to ensure consistent and reliable data exchange
• Provide architectural governance by participating in design reviews change advisory processes and architecture boards ensuring alignment with cloud and platform principles
• Mentor engineering and configuration teams on ServiceNow architecture best practices including configuration managemen