17 oct
|
IDC Research
|
Ciudad de México
17 oct
IDC Research
Ciudad de México
IDC is seeking a hands-on Helpdesk Support Specialist to provide day-to-day IT help desk support to employees from the Mexico City office. You will handle remote, phone, email, chat, video, and face-to-face support, contributing to a positive user experience.
The role emphasizes Windows/macOS environment expertise, hardware troubleshooting, software installation, and strong communication. On-site four days per week with Friday remote, a key member of general IT Operations.
📌 Hybrid IT Helpdesk Specialist — Mexico City (Ciudad de México)
🏢 IDC Research
📍 Ciudad de México