Req ID | MSSC Guadalupe, Mexico, ZF ENGINEERING AND SHARED SERVICES MONTERREY, S DE RL DE CV
HR Ops Workforce Admin Analyst

About the team
We are looking for a new colleague in our department HR Operations (HOO) at Monterrey, MX.
In this role, you will join a fast-paced Human Resources team serving employees, managers, and HR colleagues for the Americas region. We are looking for team members who enjoy managing HR administrative processes in a global environment and have a strong interest in improving how HR delivers.
What can you expect as a HR Ops Workforce Admin Analyst
Provide HR transaction support for MyHRSuite processes, (hiring and onboarding, terminations, transfers, compensation & benefits, etc.)
Creates, Updates, and maintains Employee records in SAP success factors and Payroll systems
Creates and delivers reports and maintain personnel files/documents.
Uses a Case Management System “ServiceNow” to resolve requests in a time and quality manner.
Actively build and develop the HR knowledge base to help HRSSC colleagues perform duties with efficiency and high quality.
Participate in continuous improvement projects to improve employee/customer experience and enhance efficiency.
Apply sound judgement and discretion with sensitive information.
Your profile as a HR Ops Workforce Admin Analyst
Bachelor’s degree (or equivalent experience)



with 2+ years of experience in Human Resources field
Bilingual/native proficiency in Spanish & English; limited proficiency in Portuguese is a plus.
Experience using SAP success factors, Oracle, TRESS or similar HCM system.
Ability to complete HR processes and transactions in multiple systems successfully and simultaneously.
Experience understanding and meeting Key Performance Indicators (KPIs)
Previous HR operations experience preferred.
Passionate attention to detail while maintaining a high level of integrity and confidentiality.
Familiarity with and understanding of HR policies and procedures.
Experience with case management systems (e.g. ServiceNow)
Ability to assist others in understanding new processes and influence them to try new ways of working.
Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handling multiple tasks and reacting quickly to problems and issues.
Strong interpersonal skills to collaborate with customers and general teams in a weekly basis.
Intermediate/Advanced Excel skills (Power Query, Vlookups, PivotTables)
Why you should choose ZF in Guadalupe N.L
Competitive economical allowance
Vacation Bonus
Grocery Vouchers
Subsidized Cafeteria
Major and Minor Medical Insurance
Life Insurance

📌 HR Ops Workforce Admin Analyst. (Isla Guadalupe)
🏢 Zf Group
📍 Isla Guadalupe