Global Contact Center Ops Engineer - Cloud & AI, Remote (México)

Global Contact Center Ops Engineer - Cloud & AI, Remote (México)

17 oct
|
Allianz Partners
|
México

17 oct

Allianz Partners

México

Allianz Partners, a general insurer, is seeking a Contact Center Operations Engineer to join its Operations Innovation & Telephony team. You will support contact center platforms, drive incidents, and coordinate with international stakeholders to ensure reliable, high-quality customer interactions across business units worldwide.

The ideal candidate has 5+ years in telecom or contact center environments, experience with Cisco/Genesys, ITIL processes, and tools like ServiceNow and Microsoft Teams.

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📌 Global Contact Center Ops Engineer - Cloud & AI, Remote (México)
🏢 Allianz Partners
📍 México

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