Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Responsibilities The ITS Representative will be part of our internal sales group and responsible for maintaining relationships with retailers and outside sales reps to manage ticket allocation that best fits with needs of retail customers. ITS Representative will be expected to become fully versed in all aspects of lottery retailing and be prepared to answer questions as well as analyze and troubleshoot problems or requests by retailers or sales rep.
Enters ticket orders in to computer terminal to ensure proper distribution of tickets to retailers.
Manage account list as needed in support of Lottery Instant Games and related products.
Maintains daily records of incoming/outgoing calls, tickets sold and account changes and corrections.
Must be prepared and available at station to answer incoming Retailer Relations to respond to questions and solve problems.
Assists in the researching of pertinent information in support of Sales/Marketing Department for decisions affecting Lottery Retailer Network.




Handles distribution of new ticket allocations.
Promotes positive retailer relations by establishing a good working relationship, servicing the account and assisting with sales through the marketing of Lottery products.
Tracks and maintains adequate inventory levels of the instant ticket product at assigned retailer.
Performs additional duties and responsibilities as assigned
Qualifications Associates Degree or equivalent
6 months - 1-year work experience preferably in a customer focused role
Must have good communications skills
Effective time management skills and organizational skills
Must be able to multi task
General understanding of lottery transactions and how the lottery operates
Computer Skills - Outlook, Word, Excel
Success Profile • Leading Complexity
• Leading People
• Leading the Business
• Leading Self
Brightstar is committed to sustaining a workforce that reflects the diversity of the general customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit www.brightstarlottery.com .

📌 Ejecutivo de Venta Telefónica (Ciudad de México)
🏢 Brightstar Lottery
📍 Ciudad de México