Gigamon is seeking a Technical Support Manager in Mexico City to lead a team of Technical Support Engineers providing post-sales support to Gigamon end users and partners. This in-office role requires managing both technical and managerial tasks under pressure while maintaining high customer satisfaction and team engagement.
You will collaborate with sales, product management, and engineering to drive continuous improvement, develop operational metrics, and ensure escalations are handled
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📌 Global Technical Support Manager — 24/7 Lead (México)
🏢 Gigamon
📍 México
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