Flex is seeking a Business System Analyst to join Flex North, based in Mexico. The role acts as the liaison between customers and IT, recording incidents and implementing temporary solutions while permanent fixes are developed.
Key activities include diagnosing data quality issues, prioritizing incidents, escalating complex problems to the service provider, and ensuring on-site staff support as needed to sustain IT service levels.
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📌 IT Service Desk & Systems Analyst (Centro)
🏢 Flex
📍 Centro
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