OverviewRole Overview:Respond to order inquiries. Create, validate, modify, and cancel orders. Identify exceptions and provide resolution to issues. Create delivery and shipment documents and support load building integration. Process returns.As a member of the team, participate in meeting service levels, key performance metrics, and deliver a high-quality, cost-effective service. Proactively ensure the delivery of a customer-focused service to clients.Proficient knowledge of one or more processes.Hands-on experience working with an ERP tool (preferably SAP U2K2).Hard-working and confident.High level of integrity.Ability to communicate effectively, both verbally and in writing, across all organizational levels.Passionate about creating value and impact for clients.Team-oriented and collaborative approach.General Responsibilities / Accountabilities:• Respond to order inquiries.• Create quotes.• Validate orders.• Modify or cancel orders.• Process orders.• Create delivery and shipment documents.• Process returns.• Archive and retrieve documents.Qualifications (Education/Experience/Certification):Preferably a Bachelor's Degree in Business, Finance, or a related field.
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📌 Jr. Associate Order Management Logistics officer (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes