Responsibilities
Analyze and standardize materials including originals and translations per established processes
Interface with copyright holders of clinical outcome assessments to receive and route requests
Liaise between developers, copyright holders, operations, and customer service teams
Collect and analyze data from internal and external databases and authors
Support account managers in business development and account management activities
Requirements
3-5 years experience in business analysis, operational support, or equivalent roles
Bachelor's degree completed
Advanced English proficiency; full fluency required
Expert-level Microsoft Office skills (Word, Excel, PowerPoint)
Strong communication, organization, and continuous improvement abilities
Experience managing project priorities with sense of urgency and accurate documentation
📌 Client Services Associate Ii - Language Services (Xico)
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📍 Xico