The Order Records Specialist's purpose at Gemini is to effectively enter requests received from external customers, including law firms, timely and accurately. As a member of the Client Support team, the Order Records Specialist is a detail-oriented, driven, analytical, and communicative contributor.

Responsibilities

Navigate between various systems to conduct research.

Follow all active guidelines to ensure standardization.

Demonstrate exceptional analytical and problem-solving skills.

Contact appropriate entities by phone/fax/email to gather information.

Maintain an organized calendar and workspace.

Respond within 24 hours to all standard emails.

Cross-train within other departments in the Operations team as needed.

Other duties as required.

Qualifications

High school diploma or equivalent required.

Typing speed of at least 35 WPM with 90% accuracy.

Excellent time management and organizational skills.





Strong verbal and written communication skills.

Ability to handle a high volume of work and function in a fast-paced environment, on deadline.

Self-motivated and directed, with keen attention to detail.

Proficient using a computer, business phone, office software, video conferencing, and other computer

Experience working in an office setting.

Exceptional teamwork.

Must be able to perform the essential functions of the position with or without accommodation, including, but not

limited to:

Sitting for at least one hour at a time (total: 6-8 hours/day)

Keyboarding for extended periods of time (total: 4-6 hours/day)

Using a phone with or without a headset for extended periods (total: 4-6 hours/day)

#J-18808-Ljbffr

📌 Records Retrieval Specialist (Monterrey)
🏢 Journeyfront
📍 Monterrey