Field Service Engineer – Laser Cutting Machines Location: Apodaca, Nl: (Travel Required) MéxicoOur client is a general company specialized in industrial machinery and laser cutting systems for the metalworking industry.
They are currently seeking a Field Service Supervisor to lead field service activities, supervise technical teams, and ensure high-quality service delivery for advanced laser cutting equipment.ResponsibilitiesSupervise installation and commissioning of laser cutting machines at customer facilitiesCoordinate and oversee preventive and corrective maintenance activitiesLead troubleshooting of electrical, electronic, and mechanical issuesProvide guidance and support on PLC and CNC systems diagnosticsSupervise field service engineers and technicians during service operationsEnsure compliance with service standards, safety protocols, and quality guidelinesAct as main point of contact for customers during service interventionsMonitor service performance, reporting, and follow-up on service ticketsSupport team development, training,



and technical coachingInterpret electrical diagrams and technical drawingsRequirementsBachelor's degree in:Mechatronics EngineeringElectrical EngineeringMechanical Engineering5+ years of experience in field service, preferably in industrial machineryPrevious experience supervising or leading technical teamsExperience with laser cutting machinery preferredStrong troubleshooting and diagnostic skillsAdvanced EnglishTechnical KnowledgePLC and CNC systemsIndustrial automationElectrical and mechanical systemsLaser cutting technology / laser electronicsReading technical drawings and schematicsAdditional RequirementsValid driver's licensePassport and US VisaAvailability to travel within Mexico, USAAvailability to travel Monday to FridayStrong communication and leadership skilBenefitsCompetitive salaryFood vouchersSavings fundPrivate medical insurance (employee & family)Life insuranceCompany carCorporate credit cardOvertime payment
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📌 Field Service Engineer – Laser Cutting Machines (Monterrey)
🏢 Human Quality - HQP
📍 Monterrey