Hybrid Back Office Cx Specialist — English, Zendesk, Gdl (Guadalajara)

Hybrid Back Office Cx Specialist — English, Zendesk, Gdl (Guadalajara)

16 oct
|
Helpware
|
Guadalajara

16 oct

Helpware

Guadalajara

Helpware Inc. is seeking a Temporary Back Office Customer Service Representative for Guadalajara in a hybrid setup.
The role focuses on delivering excellent customer experiences via email and text, with emphasis on listening, understanding, and resolving issues to ensure a smooth shopping journey.You'll work evenings and weekends, use Zendesk, and collaborate with the team to identify pain points, trends, and opportunities to improve service.
A strong communicator with empathy will thrive here.
#J-*****-Ljbffr

📌 Hybrid Back Office Cx Specialist — English, Zendesk, Gdl (Guadalajara)
🏢 Helpware
📍 Guadalajara

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