Chargeback & Fraud Operations Lead (Xico)

Chargeback & Fraud Operations Lead (Xico)

16 oct
|
Didi Global
|
Xico

16 oct

Didi Global

Xico

DiDi General Inc. in Mexico City seeks a Chargebacks & Investigations Manager to lead the local risk operations team, overseeing dispute processing, fraud investigations, representment and arbitration.You will drive efficiency, enforce SLAs, and align with global QA standards.
The ideal candidate has 5+ years in card issuer risk, deep knowledge of Visa/Mastercard rules, and experience managing teams; bilingual in English and Spanish; you'll partner with Product, Tech, and PMO to implement tool#J-*****-Ljbffr

📌 Chargeback & Fraud Operations Lead (Xico)
🏢 Didi Global
📍 Xico

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