Remote Customer Experience Lead, Dtc Ecommerce (México)

Remote Customer Experience Lead, Dtc Ecommerce (México)

16 oct
|
Harza Group
|
México

16 oct

Harza Group

México

Oralux, part of HarZa Group, is seeking a Customer Service Manager to lead and scale our support function.
You will inherit a small team and hire, train, and set standards to deliver fast, honest, helpful support at higher volume.This is a hands-on manager role, close to tickets yet building structure and systems for scalable service across email, chat, and phone.
You will influence retention through refunds and cancellations outcomes.
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📌 Remote Customer Experience Lead, Dtc Ecommerce (México)
🏢 Harza Group
📍 México

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