RemoteAdvanced englishOnly MéxicoKey ResponsibilitiesLead discovery sessions and stakeholder workshops to understand business objectives and operational challenges.Perform fit-gap analysis between business requirements and Dynamics 365 / Power Platform capabilities.Document current-state and future-state business processes.
Functional Solution DesignTranslate business requirements into functional designs and configuration specifications.Recommend standard platform capabilities before customizations.
Dynamics 365 ConfigurationConfigure and maintain Dynamics 365 Sales and Dynamics 365 Customer Service solutions, including: o Tables (Entities)Configure user experiences to support business processes and operational efficiency.
Agile Delivery & Product SupportCreate and manage user stories within Azure DevOps or similar platforms.Support backlog management and sprint planning activities.Required QualificationsBachelor's degree in Business, Information Systems, Technology,



or related field.10+ years of Business Analysis and Functional Consulting experience.6+ years of hands-on experience with: o Dynamics 365 Sales o Power AutomateDeep understanding of CRM processes including: o Lead Management o Opportunity Management o Business Requirements o User StoriesMicrosoft Certified: Power Platform Functional Consultant Associate (PL-200) PreferredMicrosoft Certified: Power Platform App Maker Associate (PL-100)Microsoft Certified: Dynamics 365 Customer Service Functional Consultant AssociateDesired Skills Business SkillsFit-Gap AnalysisRequirements ElicitationBusiness Process Reengineering Technical SkillsDynamics 365 SalesDynamics 365 Customer ServiceMicrosoft Dataverse Success Profile The successful candidate will:Help facilitate business workshops and requirements sessions.Translate business needs into scalable Dynamics 365 and Power Platform solutions.
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📌 Digital Crm Architect -Ba (Jalisco)
🏢 Turtle Trax
📍 Jalisco