Field Service Engineer – Hs Overpass (Jalisco)

Field Service Engineer – Hs Overpass (Jalisco)

16 oct
|
Amphenol Communications Solutions
|
Jalisco

16 oct

Amphenol Communications Solutions

Jalisco

We are seeking an engineer with hands‐on experience in field support and manufacturing environments to serve as the primary technical contact for High-Speed OverPass products.
You will work directly with plants in Guadalajara and with customers in the field, supporting installation, troubleshooting, and the implementation of new solutions with suppliers, and driving corrective actions with integral teams.Responsibilities:Serve as the primary technical contact for on‐site and remote support involving installation, integration, operation, and application of High-Speed OverPass productsDiagnose and help resolve complex interconnect issues involving mechanical fit, alignment, component interfaces, handling, assembly conditions, and signal transmissionWork directly with plants in Guadalajara and provide customer support in the fieldImplement new solutions together with suppliers, contract manufacturers, and OEM partnersObserve and evaluate manufacturing and assembly processes to identify improper handling, process variation, or conditions that may cause damage, defects, or yield lossUse CAD tools such as SolidWorks to review assemblies, alignment, interfaces, routing, and fixturing, and to support root cause investigationsEscalate issues to Engineering, Quality, Product Development, or NPI when additional analysis or corrective action is requiredDeliver technical training, workshops, and hands‐on demonstrations to customers, partners, manufacturing personnel, and internal teamsDocument service activities, technical findings, recurring issues,



and recommended follow‐up, and share voice‐of‐customer feedback with internal stakeholdersReview and validate training materials and application guidance based on field experienceRequirements:Bachelor's degree in Mechanical Engineering (preferred), Electronic Engineering, Industrial Technology, or a related technical field (or equivalent practical experience)Minimum 3 years of experience in field service, technical support, field applications, or another customer‐facing technical role in a high‐tech or manufacturing environmentHands‐on experience in manufacturing or assembly environmentsExperience with CAD tools, preferably SolidWorks (basic to intermediate level)Bilingual proficiency in Spanish and English, spoken and writtenAbility to present technical information clearly to technical and non‐technical audiencesAbility to work independently and prioritize multiple engagements in dynamic environmentsAvailability to travel domestically and internationally, including occasional short‐notice travelPreferredExperience with cable or harness routing, connector assembly, and high‐speed interconnect productsKnowledge of signal integrity concepts and electrical or mechanical testingExperience working with suppliers and contract manufacturers on new solution implementationExperience delivering instructor‐led training or technical demonstrationsBackground in electronics or high‐tech companies (for example, server, networking, or data center manufacturers)#J-*****-Ljbffr

📌 Field Service Engineer – Hs Overpass (Jalisco)
🏢 Amphenol Communications Solutions
📍 Jalisco

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