Position OverviewWe are seeking a highly experienced Senior ServiceNow Developer to join our team and support the design, development, and optimization of enterprise-grade solutions on the ServiceNow platform.
This role requires deep technical expertise, strong understanding of ITSM processes, and the ability to collaborate effectively with general stakeholders in a fast-paced, regulated environment.Role DetailsPosition Title: Senior ServiceNow DeveloperEmployment Type: Full-time (40 hours per week)Work Schedule: Monday to Friday, 8:00 AM - 5:00 PMHoliday Schedule: United States holidaysContract Duration: 12 months (estimated)Start Date: ASAPLanguage Requirement: Advanced EnglishEducation: Bachelor's degree in Computer Science, Engineering, or a related disciplineProfessional Experience: Minimum of 7 years of relevant experienceKey ResponsibilitiesLead the design, development, and implementation of ServiceNow applications, modules, and workflows in alignment with business and IT objectives.Develop and maintain custom ServiceNow components, including:Business RulesUI PoliciesUI ScriptsClient ScriptsNotificationsDesign and support integrations using REST and SOAP APIs to ensure seamless interoperability with external systems.Configure, enhance, and maintain core ServiceNow modules,



including:Incident ManagementProblem ManagementChange ManagementService CatalogEnsure all implementations comply with internal security standards, governance policies, and ITIL best practices.Plan and execute platform upgrades while ensuring system stability, performance, and scalability.Partner with ITSM process owners and business stakeholders to gather requirements and translate them into clear technical specifications.Provide advanced technical support, troubleshooting, and root-cause analysis for ServiceNow-related issues.Collaborate with cross-functional and geographically distributed teams to ensure timely and successful project delivery.Required / Preferred ServiceNow CertificationsCertified Technical Architect (CTA)Certified Application Developer (CAD)Certified Implementation Specialist (CIS) in:Cloud ProvisioningDiscoveryEvent ManagementService MappingMicro-Certifications (Preferred):Flow DesignerIntegrationHubApp Engine StudioPredictive IntelligenceProfessional ProfileDemonstrated experience delivering complex ServiceNow implementations in large-scale or enterprise environments.Strong communication skills with the ability to engage effectively with technical and non-technical stakeholders.Proven ability to work independently while maintaining a high level of accountability and ownership.Experience operating in international, distributed teams and supporting US-based business operations.
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