As a Fraud and Payments Analyst at NextGen Ventures, you'll monitor identity verification, payment activity, and unusual winning patterns to detect and prevent fraud across our platform. Working in KYC tools like Surt and risk platforms like SEON, you'll flag suspicious behavior, investigate potentially fraudulent accounts, and help protect the integrity of our payment ecosystem.

Because fraud doesn't keep business hours, this role works on a rotating shift schedule

that includes evenings and weekends. It's a hands-on entry point into compliance — you'll learn the tools, the regulations, and the patterns on the job, and you'll be trusted with real decisions early.

This role is critical to protecting our users and upholding the security and trust of our

platform.

This is an onsite role based in our Monterrey, Mexico office.

Responsibilities
- High-Value Transaction Auditing: Conduct deep-dive investigations into high-threshold withdrawals, manually cross-referencing player betting history, deposit methods, and turnover velocity.




- Identity Monitoring — Review user identity verification to confirm accurate KYC compliance and flag anomalies.
- Fraud Detection — Monitor SEON alerts for signs of account takeover, synthetic or stolen identities, and bot activity.
- Transaction Review — Watch transaction patterns across our payment processors to prevent chargebacks and identify stolen funds, payment structuring, and other high-risk behavior.
- Responsible Gaming — Identify behavioral indicators of problem gambling, apply cooling-off and self-exclusion controls, and route affected players to the appropriate support pathway.
- Investigation & Escalation — Conduct preliminary fraud investigations and escalating complex or high-risk cases to the Director of Fraud and the Compliance Senior Manager.
- Documentation — Use compliance dashboards and internal tools to log, track, and resolve flagged activity, keeping records that hold up to regulator and licensing review.
- Pl

📌 Compliance Operations Associate (Monterrey)
🏢 NextGen Ventures
📍 Monterrey