Nagarro1 is seeking a Lead Support Analyst to guide a general team responsible for the stability and performance of mission-critical scheduling applications across regions. You will oversee incident, problem, and change management and foster continuous improvement with IT stakeholders and vendors.
The role requires strong leadership, ITIL familiarity, and hands-on experience with enterprise ticketing tools and databases.
📌 Lead Scheduling Platforms Engineer (Jalisco)
🏢 Nagarro1
📍 Jalisco
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