Regional Customer Quality (Monterrey)

Regional Customer Quality (Monterrey)

17 oct
|
Flsmidth
|
Monterrey

17 oct

Flsmidth

Monterrey

FLSmidth in Monterrey, Mexico, seeks a Regional Customer Quality Satisfaction Specialist to drive customer quality satisfaction and assist the general QA team with rapid NCR/complaint responses and customer-centric resolution.
The role focuses on handling issues reported via Intelex, supporting the Sales/CRR teams, and guiding cross-functional stakeholders to close NCRs promptly, while conducting trainings and leading weekly review meetings to track progress and share lessons learned.

📌 Regional Customer Quality (Monterrey)
🏢 Flsmidth
📍 Monterrey

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